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Return Policies:
Koi Enterprise will replace or repair, at our discretion, any items that are not received in working condition or damaged in shipment.
After 30 days from purchase, the consumer must exercise the manufacturer's warranty for any repairs.
Generally, items may be returned in an unused original condition with all printed instructional brochures, warranty paper work, and packing materials, included. All returned items must have a return merchandise authorization and return shipment pre-paid. Special order item sales are final and may not be returned for a refund; however, a credit will be issued to your account, upon receipt of the returned unused merchandise minus restocking fee and original freight charges. Returned items are subject to a 20% restocking fee.
California State Sales Tax Applies to California Customers
Prices listed on our website are subject to change without notice. |
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VersiFlow Pumps |
High flow multi purpose "Versatile" Pump
The Versiflow line of pumps from Matala are excellent for Heavy and continuous flow duty... |
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Fry/Baby Koi Fish Fo... |
Newly hatched koi in your pond? Here is a great baby koi fish food diet to put some growth between those fins. An offspring of our Beni Koi ... |
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EA De-Chlor Range |
As all fishkeepers know, it is necessary to remove chlorine and other impurities from tap water when introducing it to a pond or aquarium. F... |
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Clarity Protein Skim... |
The effectiveness of traditional Protein Skimmers or Foam Fractionators in fresh water is restricted by the lower density in fresh water and... |
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3535 Partridge Ave West Sacramento, CA 95691 |
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